Homeowners probably feel like if there is a plumbing emergency, they will know it when they see it. This is true in a way. If you are standing in water up to your ankles, that merits a little urgency. However, there are times where a plumbing problem may be a little more ambiguous in terms of if it is just a problem or if it is indeed an emergency.
When you have any plumbing problem, your first step should always be to shut off the water in order to mitigate the amount of damage that is going to happen. If you have a leak, for example, even with shutting off the water, it will still continue to run water out of the pipes, but with the water on, that leak will be infinite. So, even though it still may leak some more, it will do less damage than if the water was left on.
Once the water is off, now is the time to determine if the problem is also an emergency. For a plumbing problem, you will wait and call a plumbing service during normal business hours. For a plumbing emergency, it is likely you will need to call during off hours and pull plumber out of bed to solve your problem. The general rule of thumb is if you cannot mitigate the damage or your will need to wait more than 24 hours to get a plumber during normal hours and turn your water back on, it should be treated as an emergency.
It is also crucial that if this plumbing problem is a gas leak, you should vacate your home right away, even if in the middle of the night, and call your local emergency gas leak number from a neighbor’s phone or your cell phone outside the home.
Do you have a plumbing problem or a plumbing emergency? Regardless of which, we can help. Contact us today so we can help solve all your plumbing problems.