What Our Customers Have to Say!

Logan and Michael were great! Found our leak quickly! They knew their business and were easy to work with. We highly recommend them!
Pam Cain S.
Great service from these guys! Quick response and courteous employees!
Kyle G.
I recommend East Texas Leak Locators. We called them yesterday evening, and they were here this morning to fix a slab leak. We were very satisfied.
Grace G.
Quick service, worked with my schedule. Professional workers and know their job well. I had a leak at side of house that had continued to get worse. They detected the leak where the waterline runs into the house in the front. Seems like whoever put sprinkler system in cut the line and tried to patch it improperly. ETLL found the cause, fixed the problem properly, repaired the yard and my side yard is already beginning to dry out. I would highly recommend ETLL to anyone who has a leak or other plumbing problems.
Mike C.
WOW!!! I can’t say enough great things about Ken and his service. I sent an email on Saturday and less than 5 minutes later he called me. He told me he would be at my house first thing Monday. He had a big job Monday in Wills Point so it would need to be early. Remind you I had not had water since Friday. Ken showed up this morning, he not only found the leak but repaired it. I had no idea he would be able to repair the leak on the same day. We had been quoted triple what he charged us today by a company that came out Friday. Not to mention they couldn’t even tell us when they could fit us in for repairs. This is an honest business that I would highly recommend. THANK YOU KEN!!
Adrienna Gill D.
I called Ken about 8am this morning. Late the night before I had a pipe break under my slab that flooded 3 rooms. Even though it was a long drive to Nacogdoches, Ken had a crew down in about 3 hours. They went to work finding the leak, busted the slab, fixed the leak, and repaired the slab all in about 3-4 hours. I had been afraid I was going to be without water at least over the weekend and maybe through the holidays. The techs were friendly, very professional, answered every question I had, cleaned up as they went along and left no mess for me to clean up. The price was fair and far less than I had even hoped for. I highly recommend this company for any plumbing needs you may have.
Tom P.
Ken is amazing!!!!! Leak was found, fixed, and filled in under 3 hours. I would recommend East Texas Leak Locators to any and everyone. Thanks again Ken!
Julie L.
Chris found the problem I had been having when no one else could! Thanks, I’ll always call East Texas Leak Locators first for the best service and prices!
Sherry W.
Did a great job at a fair price.
Sean B.
Absolutely wonderful!!! Came right in, found the problem, and got it fixed. Will for sure call them for any other needs that come up! Thanks Alex and Todd!!
Jessica Moore S.
Milton came today and fixed a leak that we had in our front yard! He was so nice and explained things clearly!! He located and repaired the pipe quickly, and my yard doesn’t look like a dirt pile afterwards!! Lol highly recommend him and we will be using him again in the future if need be!! Thanks Milton!!
Mindy Spurlock H.
I’ll never use another plumber. Best Co. out there for the ETX.
Tia E.
Ken Shope and the crew at East Texas Leak Locators are phenomenal! They are friendly and incredibly considerate, and showed great customer service and work ethic from start to finish. I will be going to them for any and all future plumbing needs, and highly reccomend them to anyone needing work done.
Alyssa R.
Had pipes backed up and needed help fast. They were able to come out and get everything cleaned and back running really quick!!
Shawn W.
First class company. I’ve had two leaks over the past two years and they promptly found them and made the repairs. Today, Logan and Nito found the leak, repaired it and were gone within an hour. I highly recommend this company.
Harris L.
Great service, great people and great pricing. First time to use them but will call them first for all plumbing needs
Steven C.
This is one of the best plumbing companies I have ever had business with they are very reasonable and always on time for appointment if not they call and let you know how long the delay will be
Neill G.
Had pipes backed up and needed help fast. They were able to come out and get everything cleaned and back running really quick!!
Madelyn Lieberman C.
My 80 year old Mom has been waiting 3 weeks to get her plumbing fixed here in Mt Pleasant. We were told to call East Texas Leak Locators. We called and they came fast. Todd came with his helper, they were so nice to her and honest fixed it super fast. I will highly recommended them. Have their card and will not use another company. Thanks for being so good.
Robin Blackburn W.
I’ve had work done by Christopher Ochoa. I had another company try and charge me an ungodly amount to to work on my pluming and they came and did the same work for a fraction of the price and did such an awesome job. Let them do your work. They’ll treat you like a person and do what does needs to be done for a fair price.
Sonja G.
I have nothing but 100% satisfaction from this company. Todd came out and fixed a dripping shower head and it was done in a very timely and efficient manner. Chris also came out and gave me multiple options for a bathtub that was leaking from the upstairs to my kitchen downstairs. He recommended the cheapest of the three options provided! It’s hard to find a trustworthy and reliable plumbing service, and as a single mother; I’m glad I have found mine.
Lacy Jane T.
I had to use these guys earlier this year for a slab leak. They did a great job, very professional. I could tell that everyone on the crew really liked there job and enjoyed the work they did. During and after the job they helped me find other great companies that helped me clean up and restore the damaged caused by the leak. As a veteran, I appreciate the discount, but I would use these guys again either way!
Shaun G.
I would highly recommend using this company. I have had Chris Ochoa do plumbing work for me on a few occasions. The work is done in a timely manner and he has always been straight forward with what the issue was and given a fair and honest estimate. The work is completed the right way, the first time.
Sarah Hoff R.
I discovered a hot water leak late Tuesday night. Water was coming up through the slab, in what I assumed would be a nightmare scenario. Ken’s crew responded quickly, locating and repairing the leak. And for a fraction of the cost I expected. His crew was knowledgeable, courteous and prompt. Ken’s attention to his customers shows in the professionalism shown by him and his team. I could not be happier with the response and the results. If you need plumbing help, call Ken!
Richard S.
These people are excellent, professional and extremely knowledgeable! I came to find out my home had a leak very deep under the slab of my kitchen area which they did repair swiftly and efficiently. They truly understand the philosophy of under promise over deliver! I had lost 1000’s of gallons of water due to this and an extremely high water bill. So I was, to say the least, anxious to have fixed asap. The owner Ken was wonderful and scheduled a call within a day. But as circumstance turned out was able to fit me in right away with same day service! I remarked he was a plumbing angel to which he chuckled showing a very personable sense of humor. They took great pride in their work staying till the end and helping with the clean up, which if you’ve ever had a slab leak can be quite a mess with dirt piled to the countertops! Their equipment was top of the line and they educated me through the entire process. I’ve never felt such a degree of confidence with any other service calls. I strongly urge any one with plumbing problems to retain this company you won’t be disappointed! Again thank you Ken and your great crew!
Anne M.